Is this movie review a rave or a pan? Is this news story about business or technology? Is this online chatbot conversation veering off into giving financial advice? Is this online medical information site giving out misinformation?These kinds of automated conversations, whether they involve seeking a movie or restaurant review or getting information about your bank account or health records, are becoming increasingly prevalent. More than ever, such evaluations are being made by highly sophisticated algorithms, known as text classifiers, rather than by human beings. But how can we tell…
